News

Stay informed with latest news from the world of eCommerce, new eStar updates and features and see how our clients are connecting with more customers than ever before.

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Connecting our future

We featured at Tech Week 2020, alongside NZTE. Delving into how can New Zealand exporters take advantage of opportunities overseas in the absence of international travel. You can watch the full interview here, our Chief Growth Officer Alison Crosbie features at 11:23.

Woman using phone in Sydney

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eStar Clients Smash Sales Records

Black Friday and Cyber Monday are officially over for 2020. eStar’s clients achieved an average online transaction growth of 121% in comparison to the Black Friday and Cyber Monday period in 2019.

Several clients increased their online sales by more than 250% from this long weekend period last year. These are fantastic results, far exceeding the market rate of 22%-35% growth of Black Friday and Cyber Monday sales year-on-year according to Adobe Analytics.

eStar Clients Smash Sales Records

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eStar OMS: Unlocking Fulfilment Success

Effective fulfilment is a critical step in the customer journey, and one where meeting the client’s expectations is make or break in determining whether they become a repeat customer.

Take a look at our latest eBook to learn about how you can unlock fulfilment success with eStar OMS, recognised by Gartner as a world class Distributed Order Management system.

eStar OMS: Unlocking Fulfilment Success

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Scalable eCommerce Solutions Enhance Customer Experience for the COVID Consumer

Scalability is vital in online retail, especially in the rapidly changing environment that has been brought about by COVID-19.

The effects of COVID-19 impacted business overnight, many retailers struggled to handle the increase in demand of online orders; possibly highlighting flaws in the technology, platform, or solutions they had employed.

Scalable eCommerce Solutions Enhance Customer Experience for the COVID Consumer

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Let's talk about CX

eStar CTO Matt Neale asks: is tech enough to improve customer experience?

You could argue that customer experience in the online landscape has not fundamentally changed in recent years, despite the rise of new and recycled offerings, such as artificial intelligence (AI), machine learning, augmented reality, virtual reality and a whole lot of other ‘virtual’ buzzwords.

Let's talk about CX

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