News

Recent Posts

Fighting fraud this shopping season

Business Spectator logo

Opinion Piece by Andrew Buxton, CEO eStar

With the continuing growth in online shopping a less glamorous side of this trend is the increase in online fraud. As we head into the major shopping season of the year, expectations are that this year will be no exception.

Globally online retail fraud now accounts for over one per cent of all online sales, and with annual growth at nearly 24 per cent per annum it presents a clear and real threat to Australasian retailers. In this online environment, merchants are liable for every payment they receive. With credit cards without a signature being the most common payment method accepted, there is no fallback to the banks - online, merchants are responsible for their own security.

Services to help identify individuals – such as the MasterCard Identity Check are helpful and have some impact. But online fraud is largely “friendly” fraud, which means better verification of an individual won’t make any difference.

Read More

NBR - eStar launches risk management profile as a stand alone service

NBR

First Published in NBR - 19 October 2015 by Joshua Riddiford

eStar launches risk management profile as a stand alone service

A Christchurch based E-commerce company is expanding access to a software tool which uses a wider range of factors to help kiwi and aussie retailers crack down on online fraud.

eStar online launched their risk management profiler as a stand-alone service providing real time information on fraud risks associated with online transactions. The service has already been available as part of a wider package to existing customers.

eStar online’s risk management profiler uses patterns and analysis gained from 12 years of e-commerce fraud data from a client base including some of the largest retailers in NZ and Australia to identify warning signs and allocate a risk score to transactions.

Read More

eStar helps Aussie businesses combat online fraud with new SaaS tool

Retailers gain real time access to risk profiles based on more than 12 years of retail transaction data

MELBOURNE, Australia, 19 October 2015 – eStar, Australasia’s largest specialist eCommerce solutions company, has launched a standalone SaaS-based tool to protect retailers from fraud by automating risk analysis of online orders.

Risk Management Profiler (RMProfiler) aims to reduce the ratio of fraud experienced by local retailers to between 0.2% - 0.05%, against a global average of 1%.

Configurable to suit individual merchant risk profiles, RMProfiler uses patterns and analysis gained from eStar’s 12 years of analysing eCommerce fraud data to achieve this, from a client base including some of the largest retailers in New Zealand and Australia.

Read More

eStar launches SaaS tool to protect NZ retailers from online fraud

Retailers gain real time access to risk profiles based on more than 12 years of retail transaction data

Christchurch, 19 October 2015 – eStar, Australasia’s largest specialist eCommerce solutions company, has launched a standalone SaaS-based tool to protect retailers from fraud by automating risk analysis of online orders.

Risk Management Profiler (RMProfiler) aims to reduce fraud experienced by local retailers. eStar’s clients using the tool have seen fraud rates of between 0.2% - 0.05%, against a global average of 1%.

Configurable to suit individual merchant risk profiles, RMProfiler uses patterns and analysis gained from eStar’s 12 years of analysing eCommerce fraud data to achieve this, from a client base including some of the largest retailers in New Zealand and Australia.

Read More