Our Team - Lead Team
Andrew joined eStar in October 2014 as CEO. After recognising the potential in eStar’s solutions, team, and great clients he is leading us into our next phase of growth. Andrew has 25 years experience in retail, eCommerce, and consulting in Australasia, Asia and the UK. Prior to joining eStar, he was CEO Multichannel (and CEO Torpedo 7 Group) at The Warehouse Group (TWG) leading their digital expansion across 14 retail and wholesale brands, a mix of omnichannel and pureplay businesses, and a mix of existing, acquired and newly launched brands. Prior to TWG, he founded, then lead a new category management business to over $20m in sales in 2 years which was successfully sold in 2012. Andrew has also held executive level roles in IT, merchandise, sourcing, strategy and supply chain in retail, as well as senior consulting roles both independently and with KPMG in Asia and Australasia. Andrew also has extensive governance experience as a Director in many types of organisation. Andrew is passionate about eStar enabling brand commerce.
Client Services Director
Richard joined eStar in May 2014. As eStar’s Client Services Director, Richard works closely with clients to maximise their online retail channel. Richard also leads the Client Services teams to ensure continuity for clients across project implementation, customer support and accounts. Prior to joining the eStar team , Richard operated a boutique software business, which focused on SaaS developments and custom software builds for mid-sized companies. After selling the business in 2012, he focused on e-commerce consulting projects providing advice on customer acquisition, repeat purchase, SEO, SEM, CRO, social media, usability, freight policy and pricing strategy.
Chief Technology Officer
Matt joined eStar in November 2000 as a Software Developer after graduation from the University of Canterbury with a B.Sc. in Computer Science. As a Software Developer, Matt has been directly responsible for much of the implementation and architecture of the platform since its inception. From 2009 - 2014 Matt was responsible for the overall management of the software development team, over which time the team grew by over 300%, whilst successfully delivering some of the largest ecommerce deployments in Australasia. As CTO, he is now responsible for the technical oversight, architecture and strategic direction of the products and solutions developed by eStar.
Chief Operations Officer
Kevin joined eStar in June 2015 as Chief Operations Officer, leading the production team and driving through the development of processes and reporting across the company. Kevin combines more than 35 years of retail experience with his technical knowledge, and considers himself first and foremost to be a professional and passionate retailer, who happens to be working in IT. His experience encompasses store management, operations management, and supply chain IT as well as systems support and development. He is recognised internationally as a Business Intelligence expert, speaking at conferences both in NZ and overseas, and is the first Kiwi ever to be granted Luminary status by Qlik. He is a collaborative, team and customer-focused leader who manages and deliver core business technology and solutions in complex business environments. Kevin is also a Member of the Institute of IT Professionals (MIITP), and is also a committee member for the Christchurch Branch.
Chief Marketing Officer
Alison joined eStar in June 2015 as Chief Marketing Officer, where she is responsible for the strategy, development and execution of all marketing, communication and PR activities. As part of the leadership team she plays a direct role in driving the brand story and our next phase of growth. Alison has an extensive background in marketing, sales, communication and change management, gained with large corporates and early stage technology companies in New Zealand and Australia. Alison held senior roles with technology brands Spark, Ericsson and Philips, and worked in fast moving start-up environments at Auckland’s Healthphone, as Director of Marketing and International Marketing Manager with miVitals Technology in Sydney. An MBA graduate from the University of Auckland, Alison co-owns a retail business, The Refinery Clothing Company.
Sales Director – Australia
John joined eStar in 2016 as Sales Director – Australia, where he is responsible for new business. As part of the leadership team he plays a direct role in growing eStar’s clients in Australia. John brings a wealth of knowledge and experience to eStar from an extensive background in eCommerce, ERP and technical sales, most recently as General Manager at Source Central Partners. Prior to this, John was Asia Pacific Managing Director and Regional Sales Manager at, Channel Advisor. With an extensive and successful background in Sales and Senior Management, John began his career as a biomedical engineer with multinational pharmaceutical and medical device companies, such as Smith & Nephew, before he got the ‘tech bug’. John believes the intensive care environment taught him the importance of individual performance within a multi-disciplinary team and as technical sales officer, John learnt the value of commitment, work ethics and the strong bonds of team work.
At the age of 26, Greg Randall was the General Manager of a large retail operation in North America. Greg gets retail. When Greg relocated to New Zealand (birthplace) in 1998 he was surprised to see little business adoption of the digital channel. Greg saw firsthand the impacts the web was having on business during his time in North America and knew, if done right, the digital channel would enhance any business. Greg founded a digital agency and immediately partnered with world leaders in eCommerce technology, customer experience design, and eCommerce best practice methodologies. Greg's agency quickly became one of the largest and fastest growing full service digital agencies in Australia and New Zealand. Greg has planned and implemented over 500 (and counting) digital/eCommerce projects of various sizes and complexity. Greg loves to roll up his sleeves and get into the detail because that is where the true value lies in bringing plans to life. Greg is a frequent blogger and is in the middle of writing an eCommerce best practice book for Econsultancy, globally leading publisher on digital best practice. In 2013 and 2015, Greg was credited for having the most read articles as a guest blogger for this publisher.