COVID Playbook

The COVID Playbook

eCommerce platform strategies

Ten key trends defining the "COVID consumer" and the eight key characteristics retailers need to adopt to succeed

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Are you struggling to keep up with the rapidly changing expectations of the "COVID Consumer"?

This guide outlines the challenges faced by retailers in the new retail world brought about by COVID-19. The downloadable playbook is designed to support your consumer evaluation process and help you identify a clear path forward for your eCommerce strategy.

Download this guide to understand:

  • Ten trends defining the "COVID Consumer"
  • The "COVID Consumers" expectations
  • Eight characteristics of successful retail in 2020

Download this eBook

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