Weekly Updates

29.09.2026

Enhancement to reject button functionality on allocate page.

Rejecting an item at the Allocate step now opens an enhanced Reject Reasons modal showing the item details, quantity on order, and current stock on hand and available to promise at the location, so users can make an informed decision about what happens next.

Users can choose to return the item to the pick queue if stock is still on hand (for example after an over scan), or leave the option unticked to split the item from the order and return it to the global pool for rerouting when stock is unavailable or not fit for sale. 

Fixes and updates that have been applied this week:

• Added ability to support special characters in alternative text field for product overlays.
• Resolved an issue where refund responses from Adyen that were unable to be processed could cause repeated retry attempts during payment queue processing.

22.09.2026

Fixes and updates that have been applied this week:

• Implemented a new Cost Tier Filter in order routing, which filters out orders based on fulfilment costs equal to or above a defined threshold.
• Pick & Pack by Order: Improved Starshipit workflow for consignment and label generation by adding a dismissible modal with a link directly to the order in Starshipit and automatically populate the tracking number in Viare.
• Pick & Pack by Order: Extended the tracking number entry on the Pick and Pack by Order screen to support scanning via a mobile device camera.

16.09.2026

Fixes and updates that have been applied this week:

• Added a new option to prevent completion notifications from being sent for Click & Collect orders.
• Users can now access items for orders awaiting arrival in Click & Collect Order Collection and view the dispatch point for each order.
• Improved connection handling for Yotpo order and product export integrations.
• HTTPS is now preselected when configuring a 301 redirect in Configuration Manager.
• Extended the Store Availability API to allow results to be filtered by branch code and store name.
• Pick & Pack by Order: On mobile devices, the Cancel and Complete buttons now remain visible at the bottom of the screen while users scroll.

1.09.2026

Fixes and updates that have been applied this week:

• Added new management API for retrieving suppliers for the logged in user.
• The Special Pricing Changes report now shows pricing values more accurately, distinguishes blank prices from $0 prices, and includes base price information for easier auditing.
• Pagination has been updated for a more consistent admin user experience.
• Pick and Pack by Order now lets users resume orders already in progress.
• Fixed column alignment issue on the Product Items admin page.
• Restored status colours on the pigeonhole manager dashboard so order states are easier to identify.
• Added base support for read-only databases to the API codebase allowing for a balanced approach to reduce interference between updates and reads of data.
• Improved Display State - Order Report performance for large date ranges, helping reports and CSV downloads complete more reliably.

11.08.2026

Fixes and updates that have been applied this week:

• Improved performance of Click & Collect Orders report for large date ranges.
• Fixed issue where split orders were not being counted as single item orders during picking and allocation.
• Improved order age visibility on the Order Triage and Order Dispatch Dashboard tables.
• Reduced chances of stuck picklists and orders stuck on defunct picklists caused by a failed repick action from within Picklist Manager.
• Fixed a bug that made orders stuck at Card Validated when an item was rejected in Process and Dispatch Orders and also short picked in a picklist.

04.08.2026

Fixes and updates that have been applied this week:

• Clients can now retrieve all relevant availability entries including stored pricing for Unavailable (out of stock) items from the Products API.
• Added product dimension data to allow Shippit to ship big and bulky items.