eStar eCommerce
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eStar eCommerce
Today's customer journey is digital. Retailers work to position the customer at the centre of their marketing, merchandising and servicing efforts. eStar eCommerce makes that vision a reality.
Comprehensive Product Management
Simplify your product management
- Comprehensively maintain products with specifications, size guides and more
- Enrich product listings with detailed description, high-quality images and essential metadata
- Quickly and easily organise products into catalogues
Merchandising
Elevate your Merchandising Strategy
- Optimise product placement and presentation
- Utilise advanced tools to highlight featured products
- Create personalised product recommendations
- Implement upselling techniques
- Enhance visual merchandising with high-quality images and videos
Catalogue and Page Management
Take Control of your Catalogues and Pages
- Manage and customise catalogues and pages
- Decide which catalogues to display and when
- Tailor the look and feel of catalogue and landing pages
- Add eye catching banners to enhance user experience
- Map pages to search terms to capture and guide key customer journeys
Dynamic Website Content Creation
Create Engaging Website content
- Craft compelling, responsive, and engaging content for your websites
- Curate and organise your catalogues and listings for display
- Create, map and manage key landing pages to capture your audience
- Reflect your brand's unique personality through flexible, customisable design
Promotions and Campaign Management
Boost Sales with extensive Promotional Incentivisation and Discounting tools.
- Define exclusive promotions
- Create item, order, tiered and payment-based incentives
- Create targeted discounting campaigns and site-wide sales
- Generate special and unique coupons down to customer level
Integrated Payment Providers
Choose your preferred payment providers
- Integrate with multiple payment providers seamlessly
- Offer customers a variety of payment options
- Simplify payment processing with secure gateways
- Enhance customer trust with trusted payment methods
- Streamlined checkout experience minimises cart abandonment
AI Risk Management
Safeguard Your Business with AI Risk Management
- Utilize AI to detect and prevent fraud
- Monitor transactions for suspicious activity in real-time
- Implement automated risk assessments and alerts
- Reduce chargebacks and fraudulent orders
- Enhance security without compromising customer experience
Distributed Order Management
Optimise fulfilment with intelligent order routing
- Distribute orders to the most efficient dispatch locations
- Utilise intelligent order routing based on inventory settings and rules
- Ensure timely deliveries by selecting optimal fulfilment centres
- Reduce shipping costs/minimise splits and improve delivery speed
- Enhance customer satisfaction with accurate and fast order processing
Order Picking
Streamline order processing with digital picking
- Empower your staff with handheld devices for digital order picking
- Increase order accuracy and reduce errors with guided picking processes
- Speed up order processing times for faster fulfilment
- Improve efficiency and productivity in operations
- Enhance overall customer satisfaction with timely and accurate deliveries
Dispatch Dashboard
Gain complete visibility with our dispatch dashboard
- Access a comprehensive view of all fulfilment operations with our dispatch dashboard
- Monitor orders statuses and performance metrics
- Identify bottlenecks and optimise workflows for efficiency
- Make informed decisions quickly with up to date data and analytics
- Improve overall operational performance and customer satisfaction
Click and Collect
Enhance convenience with click and collect
- Offer customers convenience of click and collect from stores
- Seamless integrate online and offline inventory for unified stock managements
- Open your entire stock for fulfilling orders, increasing sales opportunities
- Reduce shipping costs and delivery times with local pickups
Real-Time Inventory
Stay Ahead with Real-Time Inventory Management
- Monitor and manage inventory levels in real-time
- Avoid stockouts and overstock situations
- Provide accurate product availability to customers to store level
- Make informed decisions with accurate, up-to-date inventory data
Connect to leading services and technologies
Leverage the advantages of composable and headless tools
- Extensive API support for headless commerce
- Embedded, secure and performant API gateway
- Leverage fully integrated connectors to leading tools and services
Analytics and Reporting
Gain insights with advanced analytics
- Make data driven decision with advanced analytics
- Leverage deep insights and advanced BI support
- Track performance of products, promotions and campaigns
- Measure and optimise strategies to boost sales
- Comprehensive reporting and analysis to stay ahead of the competition
Scalability and Security – Robust and Reliable
Built for scalability and Security
- Seamlessly scale your business as sales grow
- Robust infrastructure to handle high traffic volumes and promotional periods
- Advanced, PCI-compliant security to protect customer data
- Exceptionally reliable performance & availability
Latest news, views and updates
Fighting fulfilment costs: The 2025 shipping outlook
Kimberley Hughes reveals how retailers are fighting current fulfilment costs.
Mastering Post-Peak Fulfilment
How to improve operations after Black Friday/Cyber Monday, Christmas and Boxing Day sales.