Sydney, Australia - February 27, 2024 - Paddy Pallin, a renowned Australian specialty retailer in outdoor and travel equipment since 1930, has gone live with Viare, a cloud-based Order Management System.
This milestone marks a significant step forward for Paddy Pallin as it embraces advanced technology to enhance operational efficiency and customer experience.
Viare has been integrated into Paddy Pallin's operations, revolutionising its order processing and fulfilment capabilities across its 11-store network and eCommerce platform. Using the Viare Magento connector to enable digital picking, enhanced click & collect and store fulfilment. Paddy Pallin has begun streamlining its processes and elevating the overall shopping experience for its customers.
According to Chris Ward, Technical Manager of Paddy Pallin Online Store, the implementation of Viare has yielded significant benefits since its inception. “From the moment of go-live, customers have experienced enhanced satisfaction with the seamless integration of Viare notifications, providing them with timely tracking details.”
Moreover, the streamlined efficiency and visibility of information have proven invaluable, seamlessly complementing Paddy Pallin’s existing eCommerce Platform Magento and ERP Pronto Systems.
Paddy Pallin customers are benefitting from Viare’s Intelligent routing engine by managing orders more efficiently to drive cost savings by minimising split orders, optimising courier options and store locations across Australia.
As Paddy Pallin continues its journey of excellence in providing premium outdoor and travel gear, the implementation of Viare will provide further benefits
About Paddy Pallin:
Established in 1930, Paddy Pallin is Australia's leading retailer specialising in outdoor and travel gear. With a rich heritage spanning over nine decades, Paddy Pallin is renowned for its commitment to quality, expertise, and customer service.
About Viare:
Viare is a leading provider of cloud-based Order Management and Fulfilment Systems, empowering retailers to optimise their operations, enhance customer experiences, and drive business growth. With a range of cutting-edge solutions, Viare is revolutionising the way retailers manage their orders and fulfilment processes.
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