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Stay informed with latest news from the world of eCommerce, new eStar updates and features and see how our clients are connecting with more customers than ever before.

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OMS, the latest eCommerce acronym to understand

eStar Chief Technology Officer Matt Neale discusses the emergence of Order Management systems.

As eCommerce has been a common-place part of all retail business since the turn of the century, we’ve all become familiar with the acronyms of the various systems we use day-in day-out to run and manage our businesses and online operations; CMS, ERP, WMS, PIM, CRM… etc.

More recently, we’ve seen the emergence of a new one: OMS or Order Management System.

OMS, the latest eCommerce acronym to understand

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How to fulfil great customer expectations

eStar account manager Amanda Dillon discusses fulfilling great expectations.

Customer expectations are constantly increasing and their expectations to have their orders delivered in full and on time and for a seamless shopping experience are higher than ever.

Retailers then must be able to support a streamlined fulfilment process, which is a simple aim but usually complex to achieve.

How to fulfil great customer expectations

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