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fulfilment

Set your sites

Mark Greaves Chief Fulfilment Officer at eStar discusses the need to focus on improving profitability from your eCommerce channel.

With eCommerce now accounting for a much larger portion of sales, the return from investing in efficiency gains has never been greater. A few years back when eCommerce channel sales comprised a smaller percentage of sales, it was easy to delay conversations on improving profitability and focus on growing top-line sales.

Set your sites

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OMS, the latest eCommerce acronym to understand

eStar Chief Technology Officer Matt Neale discusses the emergence of Order Management systems.

As eCommerce has been a common-place part of all retail business since the turn of the century, we’ve all become familiar with the acronyms of the various systems we use day-in day-out to run and manage our businesses and online operations; CMS, ERP, WMS, PIM, CRM… etc.

More recently, we’ve seen the emergence of a new one: OMS or Order Management System.

OMS, the latest eCommerce acronym to understand

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